Primary
Roles & Responsibilities
1. Conduct any and all service training courses,
in <state locations>
2. Provide effective, accessible, active and efficient learning for anyone involved in <state job roles> etc., etc.
3. Write course materials. Update course materials at the end of each
course, and, if the course is not running regularly, update all course
materials on a monthly basis
4. Update the cloud back up, ensuring the
latest edition of all course materials are available to all trainers at all times
5. Carry out admin tasks associated with
running a training course in <state locations>; book and prepare classrooms, book catering,
prepare and print course materials, prepare classroom activities, etc., etc. Liaise
with <state name of people>.
6. Prepare and complete all paperwork on time
and to the required standard for service training courses; e.g. attendance
sheets, handout materials, activities, course review forms, etc., etc. Maintain, back-up and secure these data
records
7. Prepare, complete and share on time the
monthly reports detailing all training which has taken place, as well as an
overview of all activities carried out during the month
8. Formulate and
develop training materials and courses for future training needs
Additional
Responsibilities
1.
Deputize, in day to day matters, for direct line
manager during their absence
2.
Assist
with the audit, as and when required; Prepare for departmental audits. Maintain organised and up to date records as required by and in
conjunction with the audit team. Cooperate and assist during the audit. Action within the time frame given all audit
findings, improvements required and observations
3.
Help prepare budgets
4.
Stay current with
industry trends. Advise other
employees on their relative importance and impact on the job holder’s area of
accountability
5.
Work as a team member of
service training and <state department name and company name>. Help
to develop the team and other members of the team
6.
Carry out any other duty, as assigned by line
manager
Know
How (Experience & Key Skills)
1.
Degree in a business discipline, from an
internationally recognized university
2.
Train the trainer qualifications
3.
At least 5 years training experience
4. Computer
literate: Windows & Microsoft Office
5. Confident and capable in written and spoken English.
Key
Competencies
Up to date knowledge of developments in the fields of learning &
development for airline crew. Experience in developing and managing learning & development
programmes:
1.
Technical Expertise
2.
Industry Knowledge
3. Inspire Others
4. Staff Training
& Coaching
5. Report Writing & Presentation Skills
6. Business/ Organisational Awareness
7. Constructively Tough Minded
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