Glossary - Key Concepts

key concepts in training & development are explained below:

Coaching

takes a problem and turns it into a project.

coaching supports clients on a one-to-one basis whilst they bridge the gap between how things are and how they want things to be.  in bridging this gap, clients develop greater self-awareness, take more personal responsibility and become better motivated to achieve their goals.  coaching works on attitudes and habits.

Development

skills which may be used in the future, often carried out on a one-to-one basis.  an example of this would be career development

Facilitator

supports others as they achieve exceptional performance.  a helper and enabler.

Mentor

a relationship, usually between a senior and a junior member of staff. 

the senior member takes an interest in helping the progression of the junior employee in the business.  this help often takes the form of imparting their wisdom and experience gained over a number of years.

Training

classroom instruction and activities which help to improve skills in a specific topic or area which is useful at work or hobby.  practice an action or verb, with feedback from someone else on how to improve.  

Trainer, Trainee

Trainer – someone who runs training courses

Trainee – someone who attends a training course

  

Time Frame

Distant Past	Recent Past	Now	Near Future	Distant Future
		Coaching	Coaching	Coaching
		Training	Training
	Mentoring	Mentoring	Mentoring
		Development	Development	Development

image taken from here